Beverly Hills Testing Site
Burbank Testing Site
Los Angeles Testing Site
After choosing your service, chose the location of testing from the drop down menu. Beverly Hills, Los Angeles or Burbank testing site. Our Los Angeles testing site is currently closed, please book Beverly Hills or Burbank)
House Calls Will Be Provided From 9:00 am to 5:30 pm for additional fee of $350 which covers a 15 mile radius from our office.
To schedule house call option use the Add Extra feature. Most insurance companies are providing reimbursement for COVID-19 testing, we can provide a superbill with the diagnosis code to submit for reimbursement. Please ask your carrier about your specific coverage, if unsure.
Your credit card billing address must be used for checkout or the order will not process and show ORDER FAILED. Once your ORDER IS APPROVED you will receive an order number, instructions and receipt. If you are trying to book a house call appointment or booking for someone else, please put the address of the house call in the comment section. Once you register online, you can use your credentials to book for others, please list their names in the comment section with date of birth.
Please note that Lab results are usually released same day at night around 11pm or 12 am if you had your test prior to 5pm drop off. If you do not receive your results by midnight please check your spam folders and email info@myconciergemd.com so we can look them up for you and send manually.
Rapid COVID-19 PCR Swab
Rule out active infection – 99.8% accurate – $199 – Results are released same day at night around 11 pm or 12 am but may be released as fast as 6 hours. Includes certificates for international flights as well as QR code on test results. This includes a travel certificate if required and super-bill to submit for reinsurance reimbursement from you insurance carrier. .
Rapid COVID-19 Antigen Swab
Rule out active infection – 94% – 96% accurate – $119 – Results available in 15 min to 1 hour. Sensitivity of 93% to 95%. We can provide you with certificate for flight or travel which is included in the fee as well as a super-bill to submit for reinsurance reimbursement from you insurance carrier. Please check with your airline if they require a RT-PCR or Rapid Antigen test.
Rapid COVID-19 Antibody Test
Rule out previous exposure- Antibodies start to show 5- 7 days after exposure – $99 – 15 min results
Post COVID-19 Vaccination Antibody Titers – Requires blood draw at the office –$225 – results available in 3 to 4 days
House Calls
Use the + Add Extra feature to add out call service to your purchase and make it a house call instead of drive through
If scheduling a house call instead of a drive through, after your purchase, please email us at info@myconciergemd.com notifying us of the house call request, time and address as it may be different than the billing address. Due to distance of house call, there may be a conflict in scheduling that we will try to coordinate with you
Scheduling & Cancellation Policy
Schedule – Drive through in our Beverly Hills valet or House Call (Additional Charge)
Cancellation Policy – Due to the very high demand for appointments and our limited schedule, we ask that you do not miss your appointment . We are happy to reschedule your apportionment for you. Please note that we do pay transaction charges when booked via credit card and it takes time for us to do refunds. There is a 8% cancellation fee.
Reschedule Policy – Rescheduling is allowed through our online scheduling portal. Please understand that many are looking to book an appointment for testing at our facility and are unable to due to our limited availability. Please be respectful to others and show up to your appointment on time and if you need to reschedule please do it before the day of your appointment.
Insurance & Fee Schedule
Most insurance companies are providing reimbursement for COVID-19 testing, we can provide a superbill with the diagnosis code to submit for reimbursement. Please ask your carrier about your specific coverage, if unsure. Please ask for a super-bill on the day of your test. If you forger to ask for one, please email us with your information, date of service and test you had performed and we will provide you with a super-bill that you can submit to your insurance for reimbursement. We are an out of network provider office. Our usual and customary billing practice is 5 x Medicare rate. The fee for COVID 19 testing performed includes; COVID-19 PCR Test CPT Code U0004, COVID-19 PCR Collection fee CPT Code G2023, PPE Fee and Office Facility Fee, COVID-19 Antibody Fee CPT Code 86328, Currier Fee, consultation fee and other costs associated with being part of our practice and having your test performed at our facility. An Itemized fee breakdown is available upon request.
Results
An encrypted email is sent as soon as results are released by the lab usually at 11pm or 12am same day of testing. There may be delays due to increase in COVID-19 Infections and lab verification of positive results. Due to high volume of calls, we appreciate it if you only EMAIL THE OFFICE at info@myconciergemd.com if you have not received your results by 12 midnight. We are receiving extremely high call volumes and our staff is having a difficult time answering all the calls. WE WILL NOT PROVIDE YOU RESULTS OVER THE PHONE! WE MUST HAVE YOUR INFO IN EMAIL FROM THE EMAIL ADDRESS PROVIDED TO RELEASE THE RESULTS TO. Please provide your full name, date of birth and date of service. Thank you!